>PromptOne_

Documentation

Glossary

Every noun the platform uses, in one line each.

Terms

Agent
An instruction, a model, a set of allowed commands and a memory, acting as one step of a workflow.
Approval
A pause that waits for a person to decide before the work continues.
Command
One thing a step or an agent can do, such as searching knowledge or sending a message.
Connection
An authorization to reach a system outside PromptOne, with the credential that does it.
Department
The unit work is scoped to inside an organization. Also called a team.
Draft
The editable version of a workflow. Only the builder changes it.
Grant
Permission for one department to use one connection.
Guardrail
A check on what goes into a model, what it asks to do, and what comes back.
Knowledge base
A department's documents, prepared so agents can search them.
Maker-checker
The rule that the person who started the work cannot approve it.
Organization
The tenant. Nothing is shared between organizations.
Published version
A frozen definition of a workflow. Runs pin the version they started on.
Run
One execution of a published workflow.
Sensitive knowledge base
One the builder cannot read while authoring, and which needs explicit authorization to use.
Slot
A typed placeholder in a workflow that an administrator binds to a connection.
Step
One node of a run, with its input, its output and its record.
Trigger
What starts a workflow: a schedule, a webhook, an API call, a person, or another workflow.
Workflow
The whole process: its steps, its agents, its gates and its triggers.